Is ice on my heat pump normal in winter?
Light frost that clears during defrost is normal. A unit that stays coated in ice needs service.
Colorado Springs, CO · Residential
Heat Pump Repair & Service for Colorado Springs Homes
Heat pumps work year-round, so a problem can show up in July or January. We find the cause and get both heating and cooling working again.
Free estimates · Schedule online anytime
Heat Pump Repair
What to expect
A heat pump has more moving parts than a plain air conditioner: a reversing valve, defrost controls, outdoor sensors and, in dual-fuel homes, a furnace handoff. We test each one so the repair fixes the real problem.
Not heating or blowing cool air in winter
Outdoor unit iced over or stuck in defrost
Reversing valve and defrost control problems
Dual-fuel furnace changeover issues
Our process
Simple steps, no surprises
- 01
Test both modes
We run heating and cooling to see how the system behaves in each.
- 02
Check controls
Defrost board, sensors, reversing valve and thermostat settings are tested.
- 03
Explain and repair
You get the cost before work begins, then we complete the approved repair.
- 04
Confirm comfort
We verify temperatures and cycling before we leave.
Service area
Heat Pump Repair across the Pikes Peak region
Heat Pump Repair in Colorado Springs, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Monument, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Fountain, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Manitou Springs, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Woodland Park, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Falcon, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Security-Widefield, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Black Forest, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Peyton, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Palmer Lake, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Cimarron Hills, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Gleneagle, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
View local detailsHeat Pump Repair in Green Mountain Falls, CO
Big swings between cold nights and sunny days make heat pumps switch modes and defrost often, which wears controls and sensors.
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Serving Colorado Springs from our Colorado Springs office
Townsend Mechanical Heating & Cooling
1017 S Sierra Madre StColorado Springs, CO 80903Monday–Friday, 7:00 am–5:00 pmSaturday–Sunday closed
License #24754
This is Townsend Mechanical’s office address; service is provided throughout Colorado Springs and the Pikes Peak region.
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Helpful answers
Heat Pump Repair FAQs
Do you repair heat pumps you didn't install?
Yes. We service all major residential heat pump brands.
Should I book heat pump service every year?
Yes. Because a heat pump runs in every season, a yearly check catches wear early.
Start here
Request heat pump repair
Book online in a couple of minutes, or tell us what you need and we’ll be in touch.
Not sure what you need?
Call us and we’ll walk you through it.
(719) 659-4648Monday–Friday, 7:00 am–5:00 pm
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Prefer to talk it through? Call (719) 659-4648.